Shipping policy
Last updated: 07.27.2026
At Awesome Aminos, we want to get Awesome Everyday™ into your hands as quickly as possible. Here’s everything you need to know about how we ship.
Order Processing
Orders are processed Monday through Friday. If you place your order after 3pm PT, it will likely ship the next business day. We do not process or ship orders on weekends or major U.S. holidays.
Once your order ships, you’ll receive a confirmation email with tracking information.
Delivery Times
Subscription orders ship free and typically arrive within 3–5 business days of shipment. One-time orders do not include free shipping.
Delivery estimates begin once your order has shipped, not from the date it was placed. Please allow additional time during high-volume periods, including holidays, promotions, and product launches.
Where We Ship
We currently ship to addresses within the United States. We do not currently offer international shipping.
Shipping Refunds and Lost Orders
In the case of a refund request, we do not refund shipping costs. See our Refund Policy for more information.
If your order is lost, stolen, or arrives damaged, contact us at hello@awesomeaminos.com and we’ll evaluate the proper course of action. We are not responsible for lost or stolen packages once marked “delivered” by the carrier, though we’re happy to help you file a claim.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delayed, lost, or undelivered due to an incorrect or incomplete address provided at the time of purchase. If you notice an error, contact us at hello@awesomeaminos.com as soon as possible. We can only make changes before the order has shipped.
Order Tracking
Once your order ships, you’ll receive a tracking link by email. You can also check your order status by logging into your account at awesomeaminos.com/account.
Damaged or Missing Items
If your order arrives damaged or is missing items, please contact us at hello@awesomeaminos.com within 5 days of delivery with your order number and a photo of the issue, and we’ll make it right.
Subscription Shipping
Subscription orders ship automatically on your billing cycle. You’ll receive an email reminder 3 days before your next order ships, giving you time to pause, skip, or modify your shipment. You can manage your subscription anytime at awesomeaminos.com/a/loop_subscriptions/customer.
Questions?
Reach out to us at hello@awesomeaminos.com or +1 (949) 813-0418 and we’ll get back to you as quickly as we can.
